United makes it $300 more expensive for some teens to fly alone
If I had a dollar for every time my 1994 self stomped my foot, angrily shoved an Ace of Base CD into the changer and yelled “I’M NOT A KID, I’M FOURTEEN YEARS OLD!” I could probably buy…the remaining...
View ArticleDelta revolutionized the airline industry, but it's losing customer loyalty....
Delta CEO Richard Anderson has helmed his current post since 2007, steering his company through nothing short of a sea change in the commercial air travel industry. Aviation journalist Kathryn Creedy...
View ArticleHow to cut to the front of the phone line during weather delays and canceled...
You probably already know that a winter storm is set to arrive Friday, crippling air travel on the Northeast and mid-Atlantic. Thankfully airlines have agreed to waive change fees ahead of the storm,...
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Do these two airlines really have 2016's best airline loyalty programs?
Credit card analysis and comparison site CardHub.com put the rewards programs of the largest domestic airlines to the test to determine which airline offers its brand loyalists the best perks in 2016....
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The golden age of travel? Here's what it was really like to fly in the 1950s
CORRECTION: A previous version of this story incorrectly stated that Boeing produced the DC-8 aircraft in the 1950s. In reality, Douglas made the DC-8. It wasn’t until 1997 that Boeing merged with the...
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Airline amenity kit time machine: Here's what each decade packed in those...
American Airlines turned heads this week with an announcement that the airline’s amenity kits would be receiving a major upgrade. The airline’s Dopp kits will now be stuffed with goodies from global...
View ArticleThis United Airlines customer survey involved some very, very weird questions
Customer satisfaction surveys can be the worst part of being a customer, with their bland questions about your transactions, your demographics and whether or not you’ve purchased seven pounds of...
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